We believe in being active in every aspect of a client’s campaign; from idea conception to market testing to the eventual realization of the constructed campaign. We are currently looking to staff our Chicago location and will be navigating the Entire Mid-West soon! We are looking for qualified candidates for the following positions Customer Service, Sales and Management both part-time and full-time!

Team Members will be trained and responsible for the following:

• CLIENT/CUSTOMER SATISFACTION

• MARKET RESEARCH

• COMPETITOR ANALYSIS

• CAMPAIGN DEVELOPMENT

• RETAIL COMPARISONS

• CAMPAIGN IMPLEMENTATION

• NEW-HIRE TRAINING

Duties and Responsibilities:

Customer Service:

-Speak directly to customers who have questions or concerns regarding their accounts. Identify customers’ current energy usage and determine if there is another package available that could possibly save customer money. Educate customers on Government De-Regulation of the Energy Industry.

-Speak to potential new customers regarding their current energy supplier. Determine if switching suppliers would be beneficial to customer. Acquire new accounts. Educate potential customers on the difference between supplier and provider.

Management:

Train all new hires. Oversee all Customer Service/ Sales Rep. Serves as a liaison between Clients and Customer Service / Sales reps. Run daily product meetings. Interview all potential new hires. Conduct weekly training class for New Hires. Responsible for reporting daily figures to Executive Management staff.

We have an extremely fast paced and exciting working environment. We support a Work arena where team member creativity is celebrated. Our office is far from the traditional cubical lined Firms that most have become accustom to! Corporate America is changing . . . and WE are changing with it. We a currently LOOKING to train candidates who posses the following characteristics:

• STRONG WORK ETHIC

• PUNCTUALITY

• PROBLEM SOLVING SKILLS

• STRONG COMMUNICATION SKILLS

• ABILITY TO WORK WELL BOTH ALONE AND WITHIN A TEAM

• CREATIVITY

• FLEXIBILITY

• GOAL ORIENTED

• WORKS WELL UNDER PRESSURE

Our Clients are always expanding into new markets, so candidates who are willing to relocate both temporarily and permanently or candidates who are BI-Lingual are STRONGLY encouraged to apply!

How to apply:

Please call Candace for any questions 773-932-5924

email resumes to chicagocareers@faceadvertizing.com

Tax Manager ($75k-90k)

Fieldglass, Inc. provides the leading SaaS platform to procure and manage contingent workers, services such as Statement of Work projects, independent contractors, and specialized talent pools. The highly-configurable product suite provides transparency into the entire workforce and helps companies optimize program performance and make more strategic labor decisions.

Backed by proven experience and the industry’s largest customer base, Fieldglass serves Global 2000 firms in nearly 70 countries. Customers such as Johnson & Johnson, Monsanto, salesforce.com and GlaxoSmithKline realize greater efficiencies, control spend, improve quality and enforce compliance.

We are continuously looking for talented people interested in working in a fast-paced, cutting edge environment to support our expanding group of customers both domestically and internationally.

POSITON:

Fieldglass is currently seeking a full-time Tax Manager with a broad, working knowledge of domestic and international tax as well as accounting for income taxes to work within our Finance team. The individual in this position will own and lead all tax filing requirements at the federal, state, local and international levels. The Tax Manager must have the ability to identify areas of risk, research a broad range of tax topics and provide business owners with proper tax guidance. The individual will work closely with external auditors, taxing authorities, inter- and intra-departmental staff, and Fieldglass customers. The successful candidate will demonstrate exceptional communication and interpersonal skills and enjoy working as a doer, as well as an advisor. This individual contributor position will be located out of our Chicago office and will report directly to the VP, Controller.

ESSENTIAL DUTIES:

• Responsible for federal, state and local income tax compliance, as well as sales and use returns.

• Ensures international tax compliance, including UK income tax and VAT tax and Australian income tax, GST and FBT, with additional responsibility for ensuring compliance in future additional international locations.

• Calculates the annual tax provision and ensures income taxes are properly computed and reported on company financial statements.

• Manages the preparation of sales and use tax returns for multiple states and local tax jurisdictions.

• Works with outside advisors in evaluating state tax nexus for income tax and sales and use.

• Manages the application of FIN 48 and FAS 109.

• Keeps abreast of developments in tax law and assesses their impact on the Company’s return positions.

• Manages tax audits as they arise.

• Coordinates tax planning and strategy with outside accounting firm.

• Coordinates with colleagues any effects of sales and use tax and international tax on our customer accounts.

• Identifies opportunities for tax reduction in the course of the return preparation process and recommends appropriate action.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Accounting and 5 years of corporate income tax and international tax experience.

• Broad exposure to corporate income taxation; demonstrated knowledge of US and state income tax laws.

• Technical skills in FAS 109 and FIN 48.

• Excellent organizational and analytical skills.

• Superior communication skills, high level of detail orientation and a “roll up your sleeves” attitude

• Ability to work with minimal supervision, quickly adapt to changes, willing to work on tasks until completion and maintain a high level of work performance and service excellence to meet internal and external needs.

PREFERRED QUALIFICATIONS:

• CPA

• Experience working in a Big Four or second tier audit firm

• Sales and use expertise

How to apply:

careers@fieldglass.com

Application Specialist – Night Shift

Fieldglass is seeking a full-time 2nd/3rd shift Application Specialist to join our 24 hour Global Application Support Team in Chicago, IL. The position is responsible for providing first-level, front-line support for users of the Fieldglass product. This is a great, ground-floor opportunity to gain exposure to our application, our clients, and our company.

Though training and experience, the Application Specialist becomes an expert in the Fieldglass product and is expected to resolve a high rate of customer requests on the first contact. Successful candidates should demonstrate exceptional time and task management skills, attention to detail, and analytical thinking ability. The Application Specialist should be an exceptional, customer-focused communicator and work well in a team-oriented environment.

This role is a 4 X 10 night shift position requiring the Application Specialist to work 4 nights per week on 10 hour shifts. Candidates who are fluent in French, German, Spanish, Japanese, Cantonese, or Mandarin are encouraged to apply.

Essential Duties:

• Accepts phone or email inquiries and properly annotates requests within the trouble ticketing system.

• Manages phone and email queues in compliance with established Service Level Agreements.

• Troubleshoots minor technical problems for customers and provides prompt resolution; occasionally escalates more complex problems to the appropriate internal support teams.

• Answers general product functionality questions, and provides users with assistance in navigating through application menu items.

• Collects, analyzes and works to provide solutions for client/partner initiatives, day to day issues and other related responsibilities.

• Communicates effectively with internal teams and external clients/partners to deliver product information, properly managing client’s expectations and prompt status updates.

• Properly documents results of analysis and obtains internal team and external clients/partners’ sign-off on solutions and/or processes.

• Leads or coordinates supplier training as needed.

• Approaches all problems with a high level of professionalism, objectivity and an open mind to new ideas and solutions.

MININUM QUALIFICATIONS

• Bachelor’s degree in Business Administration, Information Services, or related course of study preferred

• Minimum of 2 years support and/or service related experience, preferably within a technology organization supporting web hosted applications

• Intermediate to advanced Excel skills, including Pivot Tables and VLookups

• Intermediate working knowledge of Microsoft Word and PowerPoint, as well as a variety of Internet browsers (IE6, IE7, IE8, Firefox, Chrome etc.)

• Experience working with call management systems and trouble ticketing systems

• Strong ability to attend to detail and communicate effectively with internal and external customers

• Exceptional verbal and written communications skills with a professional phone presence

• Demonstrated ability to meet professional standards for attendance and punctuality

• Willingness and ability to work 2nd shifts, 3rd shifts, and weekends onsite in order to meet customer support needs

PREFERRED QUALIFICATIONS:

• Fluency in another language: Spanish, German, French, Japanese, Cantonese, Mandarin

COMPENSATION:

• $20/hour plus benefits and annual bonus

How to apply:

careers@fieldglass.com

Public Relations

Account Director – Sports PR

Ref. #647

Award-winning PR/marcom agency in Chicago (River North) seeks Account Director for sports client. Account involves national travel and partnerships with national media brands, including Viacom and MTV. Must be available for weekend travel on during season (September-November). This is not a 9-5 job.

Opportunities: Work on nationally televised promotion. Build brand, positioned as contender to billion dollar valued industry leader. Career growth opportunities will have monetary rewards for the right candidate. Client has high standards and expectations.

Fast-paced agency. Benefits include health insurance, 401(k), flex time. Relo package for non-local candidate. Co-reporting relationship to President and to client.

Qualifications:

6-10 years’ PR experience, agency preferred. Sports marketing/PR required. Will also consider candidates with sports marketing, PR or other related sports experience. Must have passion for sports, live the lifestyle 24/7 and be available for weekend travel.

Need strategic thinker who can lead established team. Entrepreneurial attitude and demonstrated results for sports clients. Experience with traditional and social/online media. A seasoned PR pro who understands strategy, sees the angles, willing to understand and learn the industry inside out, ability to pitch and place stories in the media – contacts with national media – preferably sports media.

The right candidate thrives in a high-pressured environment with high client expectations. Candidate must be resilient, able to work with diverse personalities, strong egos, and often changing agendas. Communication is direct. Candidate is extremely well organized.

Responsibilities:

Oversee strategy for major account. Provide direction to client on both traditional and social/online media, oversee and analyze research, summarize and evaluate results. Supervise and motivate team of 3-4 professionals. Work with national media brands as partners. Frequent national travel; seasonal (September-November), weekends. Will get comp time off for travel days.

Time breakdown: 40% media pitching, 20% event management, 40% strategy/account management.

How to apply:

Please forward your resume as a .doc, along with writing samples, and detailed cover letter including salary. Send materials to Lynn Hazan, Lynn Hazan & Associates, sportspr@lhazan.com. We appreciate a follow up call at 312.863.5401.

Lynn Hazan & Associates, Inc. – www.lhazan.com

Job Summary:

The Orientation Programs Associate is responsible for the day to day overall management and coordination of all Orientation programs. These responsibilities include materials creation and delivery, all logistics, instructor support, new employee liaison and communications. This is an intense role with a high degree of detail and communication required.

Job Details:

• Rigorous administrative role supporting the delivery of 6 different orientation programs

• Responsible for all logistics of all orientation programs

• Maintain and update all orientation communications and materials and presentations

• Schedule coordination for all presenters/instructors – internal and external

• Partner with L&OD department assistant to ensure smooth execution of catering, room set up and break down for each orientation session

• Prepare Quarterly Evaluation Reports/Summaries for all orientation programs

• Participation in Industry Networking Circles to learn best practices and make recommendations for program enhancements

• Quarterly Evaluation Reporting for all Orientation programs

• Support and partner with L&OD peers and assume additional project work when necessary

Candidate Requirements:

• Bachelor’s degree in liberal arts

• 2+ years in learning and organization development

• Self-starter

• Detail-oriented

• Strong working knowledge of PowerPoint, Excel, and Word

• Excellent people skills and relationship building

• Knowledge of professional services environment and ability to work consultatively with all clients – internal and external

• Experience managing and synthesizing large amounts of evaluation data into useable information

• Experience working in diverse teams with diverse levels of management

• Strong client service focus

• Strong conflict resolution skills

• Creativity and flexibility to adapt to dynamic nature of orientation

• Initiative, self-starter and proactive

• Solutions based approach to all challenges

• Strong communication skills

• Must be willing to travel and spend up to 5 days away from home in support of new analyst orientation (9-10 times per year).

How to apply:

https://jobs-huronconsultinggroup.icims.com/jobs/3323/job

The Customer Support Representative position provides customer facing phone and email support for software products to ensure quick resolution and a high degree of customer satisfaction. The individual in this role will provide first level support for less complex product issues that can be resolved immediately. The Product Support Representative will also coordinate the escalation of more complex issues and track resolution back to the customer. This is a part-time, entry-level role, with the potential for advancement after 1-2 years of tenure and excellent job performance.

ESSENTIAL DUTIES:

• Delivers timely and high quality problem resolution.

• Identifies and escalates to management any patterns in support that could be a larger issue.

• Maintains ongoing customer call log, updating progress, tracking issue resolution and documenting results.

• Ensures all customers are contacted within one business day of reporting an issue.

• Works with other internal groups, such as professional services and IT staff to determine and resolve customer issues.

• Develops positive, professional, interpersonal relationship with technical staff in order to ensure collaboration on customer issues.

• Identifies and reports both software bugs and customer suggestions.

• Trains and orients other staff members as needed. Proactively takes steps to ensure personal product knowledge.

• Completes other duties as assigned.

QUALIFICATIONS

• Basic HTML skills with 1 year of help desk, client support, or customer service experience, preferably within a technology company • Exceptional verbal communications/ friendly, enthusiastic, professional phone presence • Strong attention to detail skills are essential along with effective written communication to internal and external audiences • Demonstrated ability to meet professional standards for punctuality and attendance • Ability to work independently and in a team environment • Intermediate working knowledge of Microsoft applications, including Excel, Outlook and Word, as well as a variety of internet browsers • May require occasional weekend and evening hour support coverage

COMPENSATION: $12/hour

How to apply:

Email resume and cover letter to lcalabrese@coetruman.com

Coe Truman Technologies is seeking a Software Developer to join our Product Development team in Chicago, IL. This position is responsible for enhancing, maintaining, and refactoring CTT’s OASIS product web application code. The web application extends into several modules using a diverse array of primarily Microsoft-centric technologies ranging from classic ASP to ASP.NET 4.0. OASIS uses SQL Server (2008) to power its extensive data set. Recently, OASIS modules have extended into the mobile platform utilizing HTML5 and related technologies. OASIS is a blend of old and new technologies with a goal of continuing to creatively modernize the entire system. The data-set spans many clients (OASIS is a multi-tenant application, spanning many years of meetings each with a “peak” load and bursts of usage), so experience dealing with complex, live data is mandatory.

QUALIFICATIONS:

 BS in computer or information science, mathematics, engineering, or management information systems or equivalent work experience

 Strong communication skills and a willingness to work in a team environment and even perform independent analysis and approach summaries on occasion

 3+ years of web application development experience

 ASP scripting in VB

 T-SQL query writing for SQL 2000+

 ASP.NET 3.5+ for web applications with a strong sense of web development patterns, including MVC

 Knowledge of HTML5, CSS3, and XML/XSLT helpful

 Experience with Team Foundation Server (Visual Studio Team System)

 Awareness of Agile, Kanban, or another development practice that creates efficiency

 Excellent problem solving skills

 Ability to cope with changing priorities and multiple assignments

ESSENTIAL DUTIES:

1. Hot Fixes: There are times when software defects are reported against the production environment that are priority 1 (i.e. the system is down, data is being corrupted, users can’t proceed, etc) and they need to be fixed quickly and within strict deadlines. It is the responsibility of the Software Developer to diagnose the issue, determine a resolution, code and test the fix, and then prepare it for deployment. These situations will require effective communication and work off-hours as required.

2. Ongoing Releases: All feature requests and production defects are priotized and ranked for incremental, planned releases. The Software Developer will work on these items in ranked order and prepare them for deployment. This work will require a broad knowledge of Microsoft-centric development and related data skills, and a willingness to communicate planned design and even perform independent analysis on occasion. Strong communication skills are needed with a willingness to compromise on approach and participate in architecture/code reviews as-needed.

3. Data Extract & Reporting: Clients often require special data requests and the Software Developer will be responsible for creating the data export, transformation, and formatted report delivery as-needed, per the client’s specifications.

Compensation: $90k/annual

How to apply:

Email resume and cover letter to lcalabrese@coetruman.com

B2B Customer Marketing Manager will focus on developing customer marketing strategies within the Automotive industry to include manufactures, sellers, suppliers etc within the North and South American markets.

This role requires a Marketing professional with extensive experience and ability to create customer strategies, develop and deliver internal and external customer presentations, write proposals, identify, analyze, and deliver market insights, manage the customer requirements gathering process and work closely with sales leadership and account executives across the enterprise. The B2B Customer Marketing Manager will also lead or directly contribute to the overall company’s market and customer strategies.

The ideal candidate has B2B technology marketing experience, an interest in and aptitude for new technology, the ability to explain new technology to non-technical customers, a background and interest in working closely with (daily) Account Executives and customers, and a strong interest in the automotive market. Other activities include proposal development, presentation development and presentation to customers. The position includes frequent customer contact and presentation of company products and services directly to customer decision-makers.

Requirements:

• Bachelor’s degree in Marketing, Business, or related field. MBA strongly preferred.

• Minimum of 5 years experience in customer focused marketing

• Technical aptitude and product-oriented focus is a plus.

• Understanding of the automotive industry and/or marketing experience with auto OEMs is a plus.

• Some travel (approx15%) is required. Willingness to travel is required

• and ability to travel on short notice.

• Superior PowerPoint presentation development skills required.

• Strong MS Office (Word, Excel, and PowerPoint) skills needed.

• Highly developed organizational and analytical abilities.

• Superior written and verbal communication skills.

• Strong presentation skills.

• Self-directed, self-motivated, and accountable.

• Creativity and sound judgment in problem solving.

• Excellent attention to detail and quality orientation.

• Ability to successfully manage multiple priorities and projects with minimal supervision.

• Ability to manage and coordinate input from multiple sources.

• Ability to function effectively in a geographically dispersed organization.

How to apply:

If interested & have experience directly related, please send your resume for immediate consideration to Jroberts@htassociates.com

Customer Marketing Manager will focus heavily on creating and implementing customer event strategies for the organization, coordination of market research, development and implementation of training plans, and providing impactful sales tools for the North and South American Markets.

The ideal marketing manager has B2b customer marketing experience with a high growth, fast-paced technology company (wireless, internet, software, automotive, consumer electronics etc. focused on achieving internal and external customer satisfaction. Strategic sales and marketing skills are essential in this role.

Requirements:

• Bachelor’s degree in Marketing, Business, or related field. MBA strongly preferred.

• Minimum of 5 years experience in marketing

• Technical aptitude and product-oriented focus

• Some travel (20%) is required.

• Must be willing and able to travel on short notice (Domestic & International)

• Superior PowerPoint presentation development skills required.

• Highly developed organizational and analytical abilities

• Excellent attention to detail and quality orientation

• Ability to successfully manage multiple priorities and projects with minimal supervision

• Ability to manage and coordinate input from multiple sources

• Ability to function effectively in a geographically dispersed organization

How to apply:

If interested & have experience directly related, please send your resume for immediate consideration to Jroberts@htassociates.com

Customer Marketing Manager will focus heavily on creating and implementing customer event strategies for the organization, coordination of market research, development and implementation of training plans, and providing impactful sales tools for the North and South American Markets.

The ideal marketing manager has B2b customer marketing experience with a high growth, fast-paced technology company (wireless, internet, software, automotive, consumer electronics etc. focused on achieving internal and external customer satisfaction. Strategic sales and marketing skills are essential in this role.

Requirements:

• Bachelor’s degree in Marketing, Business, or related field. MBA strongly preferred.

• Minimum of 5 years experience in marketing

• Technical aptitude and product-oriented focus

• Some travel (20%) is required.

• Must be willing and able to travel on short notice (Domestic & International)

• Superior PowerPoint presentation development skills required.

• Highly developed organizational and analytical abilities

• Excellent attention to detail and quality orientation

• Ability to successfully manage multiple priorities and projects with minimal supervision

• Ability to manage and coordinate input from multiple sources

• Ability to function effectively in a geographically dispersed organization

How to apply:

If interested & have experience directly related, please send your resume for immediate consideration to Jroberts@htassociates.com